Shipping & Return

SHIPPING POLICY

  • All India Free, fast shipping for every order. Free shipping is available for all MOBI SPARE HUB orders. Free shipping is automatically applied during checkout (no promo code necessary) for all qualifying orders.
  • We know you don't like to wait, that's why we rush to ship your parts the same day so that you can fix your device as soon as possible. If you order before 6.00 PM on working days, then your order will be shipped on the same day with Guarantee.
  • Every customer will receive a notification of shipment with a tracking number. which you can use to track your shipments online. Based on origin and destination. Expected delivery day provided at checkout and printed on receipt. No more wondering when your package will arrive.
  • We serve over 29000 pin codes all india. All big citys 2-3 Days delivery guaranteed. 2-3 days deliveries to over 500 pincodes covering all big cities across India.OUR DELIVERY PARTNER - Blue Dart, Xpress Bees, Delhivery, Ecom Xpress, E-kart, DTDC etc.
  • Delivery time depends on your location. We ship your products from our Warehouse, and the average delivery time is 2-5 days. To All big citys, we can deliver within 48 hours in most cases. If you are in a remote area, then delivery can take a little longer.
  • Since we are selling fragile items, we take the utmost care to pack your products, but still, we take full responsibility for any in-transit damage. You are advised to make a video when you open the parcel. All our packages come in sealed condition, and It is not possible to temper them easily. so that you can receive it in sealed condition only. If someone tries to tamper with the parcel, the branded seal will tear itself, and that can be detected easily. Though as we are shipping with reputed top logistic companies, we have never had any issue.         

RETURN POLICY

  • We want you to be happy with your purchase from Mobi Spare Hub! Notify us within 24 hours of receiving your spare part if you experience any problems with it. You must get return authorization from us before you return anything to us. Once you receive a Return Authorization number, you have another 5 days to arrange a return for the item to us.
  • You can return the products which you have not used and We request that you inspect your products carefully when you receive them. We don’t accept returns after 30 days from the original receipt date. To return the product, you need to return it in the same condition without using or fixing the part in your phone. We don’t accept used parts back in any condition. If you have got a genuine problem with our product, we will support you beyond the limits, but no fake returns accepted.
  • Please note that Items that have been installed or used are not eligible for exchanges and refunds and our warranty does not apply to parts used by improper use or improper installation. We don’t accept returns If you’ve removed the protective screen guards from our items and have used them in any way. Before fixing the item permanently, please check it checked carefully with a nearby mobile repairing center.
  • Mobi Spare Hub parts have stamps and warranty sticker that help us identify our parts. If you have parts from other suppliers, please make sure to send the correct part back to us. The warranty only applies to parts that the stamp and warranty sticker has not been removed and If any warranty stamp or sticker is broken or has been tampered with, the product will no longer have any warranty, don’t tear off the display front Lamination.
  • However, if you receive an incorrect or one with different product, please raise a return request within 24 hours of delivery. We'll also need an unboxing video and images of the parcel to investigate about the discrepancy. We want all our customers to have a great experience with us at MOBI SPARE HUB. In order for our 30 day easy exchange policy and 30 day replacement guarantee to be sustainable and fair for all, we take Return and exchange policy abuse seriously.

 

If You Have Any Questions, Chat to us on WhatsApp, Live Chat and Email us We will Responds ASAP.

WhatsApp Support - 87997-23047
Email Support - support@mobisparehub.com